OrbitBooth

OrbitBooth support

Common questions and how to reach us when the booth needs a hand.

Contact

Email nguyenduchoangphi922016@gmail.com with your device model, app version, and a short description. We reply during business hours.

Which devices does OrbitBooth run on?+

iOS and Android — built for booth iPads / tablets or an operator phone.

Do I need to sign in?+

You can capture as a guest (local only). Sign in with Google / Apple to sync and create share links.

Does the booth work offline?+

Yes. Capture is offline-first with Hive; sessions sync when the network returns.

How do guests get their media?+

QR download links, AirDrop, Save to Photos, email, SMS, or social.

How do I remove the watermark?+

Upgrade to Pro or Studio in-app — no watermark and more cloud storage.

How do I delete my account or data?+

Delete sessions in the app (soft-delete + sync). Request account deletion via support email.